Terms & Conditions
- RETURNS / EXCHANGES
- PERSONAL INFO
- DAMAGED GOODS
This disclaimer governs your use of our website. By using our website,
you accept this disclaimer in full. West Coast Metric Inc. (WCM) reserves the right to
modify these terms at any time. WCM is not responsible for, and expressly disclaims all
liability for damages of any kind arising out of use, reference to, or reliance on any
information contained within the site. The information contained in this website is for
general information purposes only. And while we attempt to keep the information current
and correct, we make no representations or warranties of any kind, express or implied,
about the completeness, accuracy, reliability, fitment or availability with respect to the
website or the information, products, quantities, or related graphics contained on the
website for any purpose. Any reliance you place on such information is therefore strictly
at your own risk.
In some circumstances the calculated shipping amount may be higher than estimated. If this is the case you may be contacted for the additional amount due. Estimates may vary due to odd sized boxes or parts. In addition this amount may not reflect any International Customs, Duties, or Imports Fees, which we have no control over. Orders with an out of stock item may be held back in order to complete fulfillment. For Expedited Shipping, orders placed after 11 am PST may not ship until the following business day. And orders choosing Fed Ex Overnight may not be delivered until 8 pm for residential addresses. Lastly USPS or US Mail does not accept multiple box packages so FedEx may be the only shipping option available for your order.
Q: RETURNS / EXCHANGES
We will accept returns or exchanges for a period of up to 60
days from the invoice date. After 60 days, all sales are final. There is a Restocking Fee of
20% assessed to all returns. There are no refunds on goods damaged, installed, or not in
original condition. All sales are final on electrical items. Once you have been given the
RGA #, the return must be sent to WCM within 30 days. WCM is not responsible for
installations that are improperly done. Products that have been installed or are damaged
during installation are not returnable.
Q: PERSONAL INFO
Any personal information submitted via this website will be used
solely by West Coast Metric and will not be disclosed to any third parties. We thank you
for your business and respect your privacy.
Q: DAMAGED GOODS
Claims for damaged shipments should be made by you to the
carrier as soon as the damage is discovered. It is your responsibility for filing a damage
claim with the carrier. The carrier will then contact us after inspection of the merchandise
and issue a claim number. If you have not received the exact number of packages as
indicated on the invoice, a claim must be made immediately with the carrier. We are
neither responsible for, nor in a position to make or accept a claim after a carrier accepts
the shipment from us. If you receive the correct number of packages as indicated by the
invoice and find items missing, please contact WCM within 24 hours of receipt of goods.