All parts manufactured by WCM are guaranteed for the life of the vehicle. WCM agrees to furnish a replacement, but will not remove or install any products. This agreement shall not cover any claim for labor charges. Proof of purchase required.
We ship with FedEx and the US Postal Service. If time is not a concern you may choose US Mail for single box. Multiple box shipments must be sent via FedEx. For International Wholesale customers you may use either FedEx,US Mail, or a freight company of your choice.
Orders usually ship the same day if the order was taken before 1:00 P.M.(Pacific time) Web orders placed during closed hours will ship the next business day. Occasionally we may hold orders for a few days to wait for missing items.
FedEx Ground Shipping Estimates (In business days):
California residents usually get their orders in 1-2 days.
Southwestern residents will wait approximately 2-3 days.
Midwestern states are about 3-4 days away.
Eastern states take approximately 5-7 days.
We will accept returns or exchanges for a period of up to 60 days from the invoice date. After 60 days, all sales are final. There is a Restocking Fee of 20% assessed to all returns. There are no refunds on goods damaged, installed, or not in original condition. All sales are final on electrical items. Before returning an item, please contact WCM for a Return Goods Authorization number (RGA #). This number must be written on all packages to be returned, or the packages will be refused. Please include a copy of the invoice with a brief reason for the return. All returns must be sent to WCM freight pre-paid. We will not accept any returns that are sent C.O.D. Once you have been given the RGA #, the return must be sent to WCM within 30 days.
Damage Claims for damaged shipments should be made by you to the carrier as soon as the damage is discovered. It is your responsibility for filing a damage claim with the carrier. The carrier will then contact us after inspection of the merchandise and issue a claim number. If you have not received the exact number of packages as indicated on the invoice, a claim must be made immediately with the carrier. We are neither responsible for, nor in a position to make or accept a claim after a carrier accepts the shipment from us. If you receive the correct number of packages as indicated by the invoice and find items missing, please contact WCM within 24 hours of receipt of goods.
WCM is not responsible for installations that are improperly done. If you encounter a problem with a part during installation, please email or call a WCM representative for assistance at (310) 325-0005. We will be glad to offer any installation tips we may have to help you. Products that have been installed or are damaged during installation are not returnable.